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China Aluminum Alloy Gravity Casting Suppliers | High-Quality Factory Permanent Mold Casting Solutions
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Frequently Asked Questions
What is the standard delivery timeframe for orders?
Our standard shipping typically takes 3 to 7 business days for domestic deliveries, while international shipping may take between 7 to 15 business days depending on your location and customs clearance.
How can I track the shipping status of my order?
Once your order is dispatched, a tracking number and confirmation link will be sent directly to your registered email address, allowing you to monitor the delivery status in real-time.
What is your policy regarding product returns and refunds?
We offer a 30-day return policy for unused products in their original packaging. Once we receive and inspect the returned item, we will process your refund within 5 to 7 business days.
Do you offer customization services for your products?
Yes, we provide tailored customization options for bulk orders. Please contact our support team with your specific requirements, and we will provide a detailed quotation.
How can I get in touch with customer support?
You can contact our dedicated support team via the contact form on our website, email us directly, or use the live chat feature available during business hours.













